Welcome to 12 Parsecs Designs! We're committed to providing you with an exceptional shopping experience, including reliable and efficient shipping services. Please read through our shipping policy to understand the details of how we handle orders and deliveries.
- Once you place an order, please allow 1-3 business days for our team to process and prepare your items for shipment. During high-demand periods, processing times may be slightly extended, but we always strive to get your order ready as quickly as possible.
- We offer a variety of shipping options to ensure your order reaches you in a timely manner. Available options and estimated delivery times will be presented during the checkout process.
- We collaborate with trusted shipping partners to provide you with reliable and trackable shipping services.
- Shipping rates are calculated based on the destination, shipping method, and the weight or dimensions of the items in your order. You can view the shipping costs during the checkout process before finalizing your purchase.
- Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery.
- We offer shipping services to various locations both domestically and internationally. Shipping rates and delivery times may vary based on the destination.
Customs and Import Fees:
- For international orders, please be aware that customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient and are determined by the customs regulations of the destination country.
Lost or Damaged Packages:
- While we take precautions to ensure your order arrives safely, we cannot be held responsible for lost or damaged packages once they are in the possession of the shipping carrier. If you encounter any issues with your delivery, please contact our customer support team, and we will do our best to assist you.
At 12 Parsecs Designs, we value your satisfaction and strive to make your shopping experience as smooth as possible. If you have any questions or concerns about shipping, please don't hesitate to reach out to our customer support team. Thank you for choosing us for your gaming and accessory needs!